• 1.1 By accessing and using Comtel’s public Wi‑Fi service ("the Service"), you acknowledge that you have read, understood, and agree to these Terms and Conditions.


    1.2 If you do not accept these terms, you should not use the Service.

  • 2.1 Comtel provides public wireless internet access, known as "Wi‑Fi Hotspot".


    2.2 The Service is subject to limitations caused by physical obstructions and distance, resulting in limited geographical availability.


    2.3 The availability and speed of the Service are not guaranteed.

     

  • 3.1 The Service is provided without encryption to facilitate easy connectivity.


    3.2 We advise:
    - Using HTTPS websites for secure communication.
    - Avoiding the transmission of sensitive or personal information over HTTP sites.
    - Considering a Virtual Private Network (VPN) for enhanced security.
    - Securing your device and data through appropriate means, including anti‑virus software and secure browsing practices.

  • 4.1 The Service must not be used to:
    - Violate any laws or regulations.
    - Harm or attempt to harm others.
    - Engage in fraudulent or deceptive practices.
    - Send unsolicited commercial communications ("spam").
    - Infringe on intellectual property rights.
    - Collect information about others without consent.
    - Conduct high volume or commercial activities.


    4.2 This Service is intended for casual, non‑continuous use.

  • 5.1 You are responsible for all activities conducted under your access to the Service.


    5.2 You must comply with all applicable laws and these Terms.


    5.3 Any violation may result in the restriction, suspension, or termination of your access to the Service.

  • 6.1 We commit to protecting your privacy and handling your data responsibly.


    6.2 Our data practices comply with applicable data protection laws.


    6.3 Further details on data use and sharing are provided in our Privacy Policy.

  • 7.1 By entering your details to access the Service, you agree to receive one newsletter, which you can easily unsubscribe from after receiving it.


    7.2 Your consent for this communication is given at the time of registration and may be withdrawn at any time via the unsubscribe link in the newsletter or through your ClientZone account.


    7.3 We operate an anti‑spam policy and will not use your personal information for unsolicited marketing communications or share it with third parties for direct marketing purposes.

  • 8.1 Comtel reserves the right to modify these Terms and the Service at any time.


    8.2 Changes will be communicated through our website or direct communication.


    8.3 Continued use of the Service after changes signifies your acceptance of the modified Terms.

  • 9.1 For support or inquiries, please contact our support team using the details provided on our website.


    9.2 Support availability hours are listed on our website.

  • 10.1 The Service is provided "as is" and "as available" without any warranties, express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.


    10.2 Comtel does not warrant that the Service will be uninterrupted or error‑free.

     

  • 11.1 Comtel shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Service, including damages from data loss, business disruption, or damage to your equipment.

  • 12.1 You agree to indemnify and hold harmless Comtel, its affiliates, officers, agents, and employees from any claims, damages, or expenses arising from your use of the Service or your violation of these Terms.

  • 13.1 These Terms are governed by the local laws of the jurisdiction in which Comtel operates, without regard to its conflict of law provisions.

     

  • 14.1 Comtel strives to make the Service accessible to all users, including those with disabilities.


    14.2 For assistance or feedback regarding accessibility, please contact Client Support.

     

Terms and Conditions.

We get it, T’s and C’s aren’t the most thrilling read. But if you’re the type who enjoys diving into the details, you’re in the right place.

By using Comtel’s Public Hotspot services, you acknowledge and agree to the following: